Privacy Policy

1. Introduction

Welcome to Unytea ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at unytea.com (the "Platform").

By using Unytea, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Platform:

• Account Information: Name, email address, username, password
• Profile Information: Bio, profile picture, location, timezone, website
• Community Content: Posts, comments, messages, uploaded files
• Payment Information: Processed securely through Stripe (we don't store card details)
• Communications: When you contact us for support

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, IP address, operating system
• Cookies: Session cookies for authentication and preferences
• Analytics: Aggregated usage statistics (no personal identification)

2.3 Video Session Data

• Video/Audio: Processed in real-time via LiveKit (not stored unless recording enabled)
• Recordings: Stored only when explicitly enabled by session host
• Transcriptions: Generated via OpenAI API (stored on our servers)
• Session Metadata: Attendance, duration, participation stats

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Platform
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience on the Platform
• Send you marketing communications (with your consent)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: Third-party vendors who perform services on our behalf:
  • LiveKit (video infrastructure)
  • Stripe (payment processing)
  • OpenAI (AI transcription)
  • Cloudflare R2 (file storage)
  • Resend (email delivery)
  • UploadThing (file uploads)
• Community Members: Information you post in communities is visible to other members
• Legal Requirements: If required by law or to protect rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until you delete your account
• Community Content: As long as the community exists
• Video Recordings: Until deleted by the community owner
• Payment Records: 7 years (legal requirement)
• Analytics Data: Aggregated data retained indefinitely

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to processing of your personal data

To exercise these rights, contact us at privacy@unytea.com

7. Security

We implement appropriate technical and organizational measures to protect your personal information:

• End-to-end encryption for video sessions (via LiveKit)
• HTTPS/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and updates
• Access controls and authentication
• Secure password hashing (bcrypt)

8. Children's Privacy

Our Platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking

We use cookies and similar tracking technologies:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our Platform

You can control cookies through your browser settings. However, disabling cookies may affect functionality of the Platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: